Return & Refund Policy

At Miracle Me, powered by Laksha Well-being Private Limited, we want to ensure your satisfaction with our products. If, for any reason, you are not completely satisfied with your purchase of our food supplements, we have a straightforward return and refund policy in place.

1. Return Eligibility:

  • To be eligible for a return, the product must be unused, unopened, and in the same condition as received.
  • Returns must be initiated within 3 days of receiving the product.

2. Opening the Parcel:

  • If the parcel containing the food supplement is opened or damaged upon receipt, please do not consume the product.
  • Contact our customer support team immediately to report the issue and initiate the return process.

3. Return Process:

  • To initiate a return, please raise a ticket through our online support system or contact our customer support team at support@miracleme.co
  • Clearly state the reason for the return and provide any relevant details or images to assist in the resolution process.

4. Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

5. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product.
  • We recommend using a trackable shipping service to ensure the safe return of the product.

6. Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact our customer support team immediately.
  • We will arrange for the return of the damaged or incorrect item and provide a replacement or refund as applicable.

7. Contact Information:

  • For any inquiries or concerns related to returns and refunds, please contact our customer support team at support@miracleme.co

Miracle Me is committed to providing quality food supplements, and we appreciate your understanding of our return and refund policy.